Special Offers - Strongbox Lock & Safe Co.

How We Price Locksmith Work

Every job at Strongbox Lock & Safe Co. is priced job by job, off a free written estimate. No hourly rate running in the background, no plan to join, nothing to sign up for. You see the full number for your specific job, in writing, before a single screw turns.

Call (877) 664-8139

That matters because this trade has a well-known reputation for the opposite. You’ve probably heard the story: a $19 ad, a tech who shows up and finds “complications,” and an invoice that looks nothing like the number on the phone. We built our pricing model as the direct answer to that. When Gil Navarro started Strongbox in 1984, the name was a reference to the iron box where your grandfather kept the deed – something you trusted without question. The pricing works the same way. The number is what it is, and it doesn’t move.

What a Visit Actually Costs You to Find Out

Nothing. The estimate is free, and that is not a loss-leader or a promotional window – it is how we do business. When we come out, a background-checked, uniformed technician looks at the actual job: the door, the hardware, the lock, whatever you’ve called about. We take the time to understand what you need. At the end of that visit, you have a written price for the specific work. You can say yes. You can say no. You can think about it. There is no pressure and no trip charge hanging over the conversation. We’d rather earn the work than corner you into it.

When People Usually Call Us

Lockouts don’t keep business hours. A lot of the calls we get come in after dark, in the rain, on a Sunday, or the night before a holiday when the hardware store closed at noon. We answer every one of them with a live person – not a voicemail tree, not a callback queue.

Rekeying tends to cluster around a few specific moments: move-in day, tenant turnover, a set of keys that went somewhere they shouldn’t have, or the week after something unsettling happens on the block. When one of those moments arrives, people don’t want to spend three days getting quotes. They want to know the work will be done right, that the price won’t change, and that the person at the door is exactly who they said they’d be.

We’ve been doing this since 1984, which means we’ve seen most of the situations a homeowner can find themselves in. The ones that stick with us are usually the ones that looked complicated and turned out fine because someone took the job seriously from the first phone call. That’s the standard we hold to on every visit – the 400th job gets the same care as the first.

What You Can Expect From Us Either Way

Whether you’re using one of our standing offers or not, the job runs the same way.

• Free written estimate before any work begins. The price you see is the price on the invoice.
• Background-checked, uniformed technicians who present ID at the door on every visit. The person who opens your locks should be the most verifiable person you’ve ever hired.
• Live person answers every call, 24/7 – nights, weekends, and holidays included.
• 90-Day Done Right Promise, backed in writing. If the work isn’t right, we come back. No paperwork, no arguing, no fine print to hunt through. That’s the Keystone Standard, and it applies to every job we do.
• Most jobs completed in a single visit. We stock a full range of hardware – Schlage, Medeco, Mul-T-Lock, Abloy, Baldwin, Yale, Kwikset, and Sargent – so the right lock goes on the right door, not just whatever happens to be on the truck.

We hire local. We train apprentices into journeymen. We plan to be in your community in thirty years, which means we act accordingly today.

Common Questions

Is the estimate really free?

Yes, with no conditions attached. A technician comes out, looks at the actual job, and gives you a written price for the specific work you need. You are not obligated to proceed, and there is no trip charge applied if you decide not to. The estimate exists so you can make a clear decision without pressure.

Do you offer financing or a monthly plan?

No, and that’s deliberate. We price each job off a free written estimate, and the number is confirmed in writing before any work starts. There are no subscriptions, no payment plans, and no membership tiers – because a square deal doesn’t need any of that. If the price is right, it’s right the first time.

Can I combine two offers?

One offer per household per visit. If you have a question about which one applies best to your job, the person who answers your call can walk you through it. We’d rather you ask than guess.

Does the price change once you’re here?

No. The written estimate is the price. If a technician gets into the job and finds something that wasn’t visible during the estimate, we stop before doing anything additional and re-quote in writing before continuing. You always know the full number before it becomes part of the invoice. That’s not a policy we enforce reluctantly – it’s the whole point of how we work.

Get Your Free Estimate

Call (877) 664-8139 any time – days, evenings, weekends, holidays – and a live person will answer. If you’d rather book online, you can do that too. Either way, you’ll get a free written estimate before any work begins, and the price you see is the price you pay.

Written by Gil Navarro, Owner at Strongbox Lock & Safe Co., serving local communities since 1984.